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To help you, we have assembled this list of Frequently Asked Questions about our web site. If you do not find the answer to your question here, please feel free to contact us.
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Access
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CCGP Recertification
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Continuing Education
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Course Navigation
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Q: How do I get back to the point in the course/module where I left off?
A: There is a new functionality inside the courses/modules called the Table Of Contents. Just click on the button next to the text "Table Of Contents" and a drop down menu will appear. Then you will be able to navigate to anywhere inside the course/module.
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Q: Where can I find the quizzes for the module?
A: The quiz questions are scattered throughout the module between the certain sections. You must answer all of the questions (in no particular order) inside the module in order to have your results displayed to you. If you pass, you will then see what you answered for each question and what the correct answer is. If you fail, then you will see your score and it will explain that you must answer the questions again.
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Enrollment
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Printing
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Software/Hardware
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Q: Do I need a printer to participate in courses?
A: A printer is not required to take or complete any course, however you will need one to print out any course materials or CE certificates.
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Q: How can I allow the necessary popups at RxSchool?
A: RxSchool uses popups for website functionality. If you have a pop-up
blocker on your computer there are two ways to allow them on RxSchool.
The first way is to simply hold down the Ctrl button while clicking on a
link that pops-up, this is a temporary solution.
A permanent solution also exists so that will allow popups throughout
RxSchool without holding down the Ctrl button for every link.
In the most recent version of Internet Explorer, go to the "Tools" menu and
select "Internet Options".
Next, select the "Privacy" tab at the top of the window.
At the bottom of that screen there is a section called "Pop-up Blocker",
click
on the "Settings..." button.
From there, type in www.RxSchool.com and click "Add", then "Close", then
"OK" to
exit out of that screen.
All popups will now be permitted on RxSchool.
If you are using Netscape, click on the "Tools" option in your top menu and
then "Popup Manager" the "Allow Popups From This Site".
Next click on "Add" then "OK" to exit out of that screen.
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Q: I am having trouble printing my CE Certificate. What am I doing wrong?
A: One simple solution to this question is to make sure that your printer in turned on, conected to your computer/network and stocked with paper. Also, make sure you are using the latest version of your browser. We recommend Internet Explorer, but our system has been successfully tested with the latest versions of most major browsers. To download the latest version of Internet Explorer, please click here. If you are having other problems, please contact us.
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Q: What do I need to download .pdf files?
A: You must have Adobe Acrobat Reader to view .pdf files. Click here for free download from Adobe.
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Transcripts and Quizzes
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